Legal & Privacy

Last updated: April 9, 2026

End User License Agreement

Welcome, and thank you for your interest in Saffron, LLC ("Saffron," "we," or "us") and our mobile application, the Saffron Placement Assistant App, including the services provided by and through it (collectively, the "Service"). This End User License Agreement is a legally binding contract between you and Saffron regarding your use of the Service.

PLEASE READ THE FOLLOWING TERMS CAREFULLY:

BY CLICKING "I ACCEPT," OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING SAFFRON'S PRIVACY POLICY ( https://go-saffron.com/legal/privacy-policy) (TOGETHER, THESE "TERMS"). If you are not eligible, or do not agree to These Terms, then you do not have our permission to use the Service. YOUR USE OF THE SERVICE, AND SAFFRON'S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY SAFFRON AND BY YOU TO BE BOUND BY THESE TERMS.

IN THOSE INSTANCES WHERE YOU CONTACT SAFFRON AND PROVIDE SAFFRON WITH YOUR EMAIL ADDRESS, YOU AGREE TO RECEIVE EMAILS FROM OR ON BEHALF OF SAFFRON AT THE EMAIL ADDRESS YOU PROVIDE TO US. THESE EMAILS WILL INCLUDE INFORMATION REGARDING THE SAFFRON PLACEMENT ASSISTANT. YOU UNDERSTAND AND AGREE THAT THESE EMAILS MAY BE CONSIDERED TELEMARKETING UNDER APPLICABLE LAW, THEY MAY BE SENT USING AUTOMATED EMAIL TECHNOLOGY, AND YOUR CONSENT IS NOT A CONDITION OF ANY PURCHASE.

Arbitration NOTICE. Except for certain kinds of disputes described in Section 14 (Dispute Resolution and Arbitration), you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND SAFFRON ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

IMPORTANT NOTICE REGARDING INDOOR NAVIGATION — PLEASE READ CAREFULLY

The indoor routing and wayfinding features of this application are provided for general reference and convenience purposes only. THE APP-GENERATED ROUTES ARE BASED ON APPROXIMATE LOCATION DATA AND DO NOT REFLECT ACTUAL INTERIOR CONDITIONS OF ANY BUILDING.

The Application cannot detect, map, or account for interior structural features or physical conditions within a building, including without limitation:

• Interior walls, partitions, or dividers
• Windows, glass panels, or glazed barriers
• Staircases, escalators, or elevation changes
• Doors, locked entryways, or access-controlled areas
• Construction zones, temporary obstructions, or hazards
• Furniture, fixtures, equipment, or other physical objects

USE OF INDOOR NAVIGATION — ASSUMPTION OF RISK.

By using the indoor navigation features of this Application, you acknowledge and agree that: (i) suggested routes may be physically impassable, unsafe, or otherwise impracticable given the actual interior layout of the building; (ii) you are solely responsible for observing your surroundings and exercising reasonable care while navigating within any building; and (iii) you will not follow any app-suggested route that would require traversing an unsafe path, crossing a barrier, or descending or ascending a level without using a proper access point such as a staircase, ramp, or elevator.

DISCLAIMER OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAFFRON EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY INJURY, DAMAGE, LOSS, OR HARM ARISING FROM OR RELATED TO YOUR RELIANCE ON INDOOR NAVIGATION FEATURES, INCLUDING ANY ROUTE THAT IS INACCURATE, INCOMPLETE, OR PHYSICALLY OBSTRUCTED. THIS DISCLAIMER APPLIES REGARDLESS OF WHETHER SUCH CLAIMS ARE BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

Always exercise caution, remain aware of your physical surroundings, and follow all posted signage, safety instructions, and building rules when navigating indoors.

1. Saffron Service Overview

The Saffron Placement Assistant App is intended for customers who use a 4G/LTE/5G Gateway device (the "Gateway") to receive broadband internet in buildings. To get started, the customer first downloads the app from the relevant app store to their smartphone. After ensuring that the Gateway is attached to electrical power and properly operating, the customer opens the Saffron Placement Assistant App and connects to the Gateway. This process usually requires the customer to enter the address at which the internet service is being provided to the customer by the customer's carrier and the Gateway is to be located. Once connected to the Gateway, the customer is guided, via the Saffron Placement Assistant App, to try out various locations within the residence, with the Saffron Placement Assistant App recording any WiFi quality of service (QoS) improvement. Based on these QoS measurements, the Saffron Placement Assistant App then suggests locations within the home for placement of the Gateway that the QoS measurements indicate will increase internet connectivity. Note: If you received a promotion code, redemption code, or voucher code from your internet provider in connection with the Gateway device, you will be able to input such code towards the end of the Saffron Placement Assistant App placement process.

2. Eligibility

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms, and you agree to be bound by these Terms.

3. Accounts and Registration

In order to use the Service, you must provide us with some information about yourself, including your email address. You agree that the information you provide to us is accurate, complete, and not misleading, and that you will keep it accurate and up-to-date at all times. If you believe that your account is no longer secure, then you should immediately notify us at support@go-saffron.com, with your email's subject line reading "SECURITY NOTICE".

4. Licenses

4.1 Limited License

Subject to your complete and ongoing compliance with these Terms, Saffron grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to: install and use one object code copy of any mobile or other downloadable application associated with the Service (whether installed by you or pre-installed on your mobile device by the device manufacturer or a wireless telephone provider) on a mobile device that you own or control; and access and use the Service.

4.2 License Restrictions

Except and solely to the extent such a restriction is impermissible under applicable law, you may not: reproduce, distribute, publicly display, publicly perform, or create derivative works of the Service; make modifications to the Service; or interfere with or circumvent any feature of the Service, including any security or access control mechanism. If you are prohibited under applicable law from using the Service, then you may not use it.

4.3 Feedback

We respect and appreciate the thoughts and comments from our users. If you choose to provide input and suggestions regarding existing functionalities, problems with or proposed modifications or improvements to the Service ("Feedback"), then you hereby grant Saffron an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services. We will have no obligation to provide you with attribution for any Feedback you provide to us.

5. Ownership; Proprietary Rights

The Service is owned and operated by Saffron. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service provided by Saffron ("Materials") are protected by intellectual property and other laws. All Materials included in the Service are the property of Saffron or its third-party licensors. Except as expressly authorized by Saffron, you may not make use of the Materials. There are no implied licenses in these Terms and Saffron reserves all rights to the Materials not granted expressly in these Terms.

6. Third-Party Terms

6.1 Linked Websites

The Service may contain links to third-party websites. Linked websites are not under Saffron's control, and Saffron is not responsible for their content.

6.2 Third-Party Software

The Service may include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components ("Third-Party Components"). Although the Service is provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Third-Party Components under the applicable third-party licenses or to limit your use of Third-Party Components under those third-party licenses.

7. Communications

7.1 Push Notifications

When you install our app on your mobile device, you agree to receive push notifications, which are messages an app sends you on your mobile device when you are not in the app. You can turn off notifications by visiting your mobile device's "settings" page.

7.2 Email

We may send you emails concerning our products and services, as well as those of third parties. You may opt out of promotional emails by following the unsubscribe instructions in the promotional email itself.

8. Prohibited Conduct

BY USING THE SERVICE, YOU AGREE NOT TO:

• use the Service for any illegal purpose or in violation of any local, state, national, or international law;
• harass, threaten, demean, embarrass, bully, or otherwise harm any Saffron personnel or another user of the Service;
• violate, encourage others to violate, or provide instructions on how to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
• access, search, or otherwise use any portion of the Service through the use of any engine, software, tool, agent, device, or mechanism (including spiders, robots, crawlers, and data mining tools) other than the software or search agents provided by Saffron;
• interfere with security-related features of the Service, including by: disabling or circumventing features that prevent or limit use, printing, or copying of any content; or reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
• interfere with the operation of the Service or any user's enjoyment of the Service, including by: uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; making any unsolicited offer or advertisement to another user of the Service; collecting personal information about another user or third party without consent; or interfering with or disrupting any network, equipment, or server connected to or used to provide the Service;
• perform any fraudulent activity including impersonating any person or entity, spoofing (including spoofing of an IMEI number), claiming a false affiliation or identity, accessing any other Service account without permission, or falsifying your age, date of birth and/or email;
• sell or otherwise transfer the access granted under these Terms or any Materials (as defined in Section 5 (Ownership; Proprietary Rights)) or any right or ability to view, access, or use any Materials;
• copy, modify, or create derivative works;
• resell or sublicense access;
• access or use the Services for the purpose of developing, improving, or training any competing product or service, or for competitive analysis intended to replicate the functionality of the Services;
• remove proprietary notices;
• use the Services in violation of applicable law;
• attempt unauthorized access to Saffron's systems.
• disclose, publish, or otherwise make available any information regarding the performance, functionality, or evaluation of the Services, including visual representations (e.g., screenshots, screen recordings), benchmarking results, performance testing results, or comparative analyses, without Saffron's prior written consent;
• allow access to the Services or any output of the Services by any competitor of Saffron; or
• permit any individual employed by or acting on behalf of a competitor of Saffron to access the Services; or
• attempt to do any of the acts described in this Section 8 (Prohibited Conduct) or assist or permit any person in engaging in any of the acts described in this Section 8 (Prohibited Conduct).

9. Modification of Terms

We may, from time to time, change these Terms. Please check these Terms periodically for changes. Revisions will be effective immediately except that, for existing users, material revisions will be effective 30 days after posting or notice to you of the revisions unless otherwise stated. We may require that you accept modified Terms in order to continue to use the Service. If you do not agree to the modified Terms, then you should discontinue your use of the Service. Except as expressly permitted in this Section 9 (Modification of Terms), these Terms may be amended only by a written agreement signed by authorized representatives of the parties to these Terms.

10. Term, Termination, and Modification of the Service

10.1 Term

These Terms are effective beginning when you accept the Terms or first download, install, access, or use the Service, and ending when terminated as described in Section 10.2 (Termination).

10.2 Termination

If you violate any provision of these Terms, then your authorization to access the Service and these Terms automatically terminate. In addition, Saffron may, at its sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice, and without any liability to you arising from such termination. You may terminate your account and these Terms at any time by emailing customer service at support@go-saffron.com with your email's subject line reading "DELETE ACCOUNT".

10.3 Effect of Termination

Upon termination of these Terms: your license rights will terminate and you must immediately cease all use of the Service; you will no longer be authorized to access your account or the Service; and Sections 4.3 (Feedback), 5 (Ownership; Proprietary Rights), 8 (Prohibited Conduct), 10.3 (Effect of Termination), 11 (Indemnity), 12 (Disclaimers; No Warranties by Saffron), 13 (Limitation of Liability), 14 (Dispute Resolution and Arbitration), 15 (Miscellaneous), and 16 (Notice regarding Apple) will survive. If your account has been terminated for a breach of these Terms, then you are prohibited from creating a new account on the Service using a different name, email address or other forms of account verification.

10.4 Modification of the Service

Saffron reserves the right to modify or discontinue all or any portion of the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you. Saffron will have no liability for any change to the Service, including any suspension or termination of your access to or use of the Service.

11. Indemnity

To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Saffron, its affiliates, its licensors, and their respective shareholders, directors, managers, members, officers, employees, consultants, and agents (together, the "Saffron Entities") from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including attorneys' fees and costs, arising out of or connected with: (1) your unauthorized use of, or misuse of, the Service; (2) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (3) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (4) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims.

12. Disclaimers; No Warranties by Saffron

THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. SAFFRON, FOR ITSELF AND ITS LICENSORS, DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. SAFFRON DOES NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND Saffron DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR SAFFRON ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE SAFFRON ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE AND YOUR DEALING WITH ANY OTHER SERVICE USER. YOU UNDERSTAND AND AGREE THAT YOU USE ANY PORTION OF THE SERVICE AT YOUR OWN DISCRETION AND RISK, AND THAT WE ARE NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF DATA, INCLUDING USER CONTENT.

THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION 12 (Disclaimers; No Warranties by Saffron) APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. Saffron does not disclaim any warranty or other right that Saffron is prohibited from disclaiming under applicable law.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE SAFFRON ENTITIES OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY SAFFRON ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.

EXCEPT AS PROVIDED IN SECTIONS 14.5 (Commencing Arbitration) AND 14.7 (ARBITRATION RELIEF) AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE SAFFRON ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: THE AMOUNT YOU HAVE PAID TO SAFFRON FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO THE CLAIM AND US$250.

EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 13 (LIMITATION OF LIABILITY) WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

14. Dispute Resolution and Arbitration

14.1 Generally

Except as described in Section 14.2 (Exceptions) and 14.3 (Opt-Out), you and Saffron agree that every dispute arising in connection with these Terms, the Service, or communications from us will be resolved through binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury, is less formal than a court proceeding, may allow for more limited discovery than in court, and is subject to very limited review by courts. This agreement to arbitrate disputes includes all claims whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. Any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement will be resolved by the arbitrator.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND SAFFRON ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

14.2 Exceptions

Although we are agreeing to arbitrate most disputes between us, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: bring an individual action in small claims court; pursue an enforcement action through the applicable federal, state, or local agency if that action is available; seek injunctive relief in a court of law in aid of arbitration; or to file suit in a court of law to address an intellectual property infringement claim.

14.3 Opt-Out

If you do not wish to resolve disputes by binding arbitration, you may opt out of the provisions of this Section 14 (Dispute Resolution and Arbitration) within 30 days after the date that you agree to these Terms by sending a letter to Saffron, LLC, Attention: Legal Department – Arbitration Opt-Out, 16517 37th Dr SE, Bothell, WA 98012 that specifies: your full legal name, the email address associated with your account on the Service, and a statement that you wish to opt out of arbitration ("Opt-Out Notice"). Once Saffron receives your Opt-Out Notice, this Section 14 (Dispute Resolution and Arbitration) will be void and any action arising out of these Terms will be resolved as set forth in Section 15.2 (Governing Law). The remaining provisions of these Terms will not be affected by your Opt-Out Notice.

14.4 Arbitrator

This arbitration agreement, and any arbitration between us, is subject to the Federal Arbitration Act and will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (collectively, "AAA Rules") as modified by these Terms. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at +1-800-778-7879, or by contacting Saffron.

14.5 Commencing Arbitration

Before initiating arbitration, a party must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if that other party has not provided a current physical address, then by electronic mail ("Notice of Arbitration"). Saffron's address for Notice is: Saffron, LLC, 16517 37th Dr SE, Bothell, WA 98012. The Notice of Arbitration must: identify the name or account number of the party making the claim; describe the nature and basis of the claim or dispute; and set forth the specific relief sought ("Demand"). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice of Arbitration is received, you or Saffron may commence an arbitration proceeding. The payment of all fees will be governed by the AAA Rules.

14.6 Arbitration Proceedings

Any arbitration hearing will take place in the county and state of your residence unless we agree otherwise or, if the claim is for US$250 or less (and does not seek injunctive relief), you may choose whether the arbitration will be conducted: solely on the basis of documents submitted to the arbitrator; through a telephonic or video hearing; or by an in-person hearing as established by the AAA Rules in the county (or parish) of your residence. During the arbitration, the amount of any settlement offer made by you or Saffron must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based.

14.7 Arbitration Relief

Except as provided in Section 14.8 (No Class Actions), the arbitrator can award any relief that would be available if the claims had been brought in a court of competent jurisdiction. If the arbitrator awards you an amount higher than the last written settlement amount offered by Saffron before an arbitrator was selected, Saffron will pay to you the higher of: the amount awarded by the arbitrator and US$250]. The arbitrator's award shall be final and binding on all parties, except (1) for judicial review expressly permitted by law or (2) if the arbitrator's award includes an award of injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction that shall not be bound by the arbitrator's application or conclusions of law. Judgment on the award may be entered in any court having jurisdiction.

14.8 No Class Actions

YOU AND SAFFRON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

14.9 Modifications to this Arbitration Provision

If Saffron makes any substantive change to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change to Saffron's address for Notice of Arbitration, in which case your account with Saffron will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected will survive.

14.10 Enforceability

If Section 14.8 (No Class Actions) or the entirety of this Section 14 (Dispute Resolution and Arbitration) is found to be unenforceable, or if Saffron receives an Opt-Out Notice from you, then the entirety of this Section 14 (Dispute Resolution and Arbitration) will be null and void and, in that case, the exclusive jurisdiction and venue described in Section 15.2 (Governing Law) will govern any action arising out of or related to these Terms.

15. Miscellaneous

15.1 General Terms

These Terms, including the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Saffron regarding your use of the Service. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms and all rights granted under these Terms, including with respect to your User Content, at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of Section headers in these Terms is for convenience only and will not have any impact on the interpretation of any provision. Throughout these Terms the use of the word "including" means "including but not limited to." If any part of these Terms is held to be invalid or unenforceable, then the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect.

15.2 Governing Law

These Terms are governed by the laws of the State of Washington without regard to conflict of law principles. You and Saffron submit to the personal and exclusive jurisdiction of the state courts and federal courts located within King County, Washington for resolution of any lawsuit or court proceeding permitted under these Terms. We operate the Service from our offices in Washington, and we make no representation that Materials included in the Service are appropriate or available for use in other locations.

15.3 Privacy Policy

Please read the Saffron Privacy Policy published in https://go-saffron.com/legal/privacy-policy (the "Privacy Policy") carefully for information relating to our collection, use, storage, and disclosure of your personal information. The Saffron Privacy Policy is incorporated by this reference into, and made a part of, these Terms.

15.4 Additional Terms

Your use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to from the Service (the "Additional Terms"). All Additional Terms are incorporated by this reference into, and made a part of, these Terms.

15.5 Consent to Electronic Communications

By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

15.6 Contact Information

The Service is offered by Saffron, LLC, located at 16517 37th Dr SE, Bothell, WA 98012. You may contact us by sending correspondence to that address or by emailing us at support@go-saffron.com.

15.7 Notice to California Residents

If you are a California resident, then under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at +1-800-952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.

15.8 No Support

We are under no obligation to provide support for the Service. In instances where we may offer support, the support will be subject to published policies.

15.9 International Use

The Service is intended for visitors located within the United States. We make no representation that the Service is appropriate or available for use outside of the United States. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited.

16. Notice Regarding Apple

This Section 16 (Notice Regarding Apple) only applies to the extent you are using our mobile application on an iOS device. You acknowledge that these Terms are between you and Saffron only, not with Apple Inc. ("Apple"), and Apple is not responsible for the Service or the content of it. Apple has no obligation to furnish any maintenance and support services with respect to the Service. If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund any applicable purchase price for the mobile application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service. Apple is not responsible for addressing any claims by you or any third party relating to the Service or your possession and/or use of the Service, including: (1) product liability claims; (2) any claim that the Service fails to conform to any applicable legal or regulatory requirement; or (3) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Service and/or your possession and use of the Service infringe a third party's intellectual property rights. You agree to comply with any applicable third-party terms when using the Service. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of these Terms. You hereby represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.